Airpassengerrights Cookiepolicy

Airpassengerrights.co.uk uses cookies on its website. As we respect your privacy and want to improve the customer experience on our website, we find it important that you know why and how we use cookies.

What are cookies?

Cookies are small, simple text files that your computer or mobile device stores when you visit our website. By using cookies, the website can be set up based on your preferences and airpassengerrights.co.uk can see how the website is used. Cookies cannot damage your device or computer. Cookies are also used by airpassengerrights.co.uk for marketing purposes.

If you do not wish websites to store cookies on your device, adjust the browser settings of your device. That way, you will be warned before cookies are stored. You can also adjust the settings that way that your browser refuses all cookies or cookies of third parties.

You can also delete the cookies that were already placed. Please note that the settings for each browser, device and computer you use, must be changed. We want to notify you that if you do not wish to use cookies, we cannot guarantee the functionality of our website. Some functions may be lost or some pages may not be displayed at all anymore. The way to adapt your settings varies per browser. Click one of the icons below for a direct manual of your browser or use the help functionality of your browser. You can also delete permanent cookies. You will find the manual of your browser below:

If you want to switch of cookies from specific parties, you can use www.youronlinechoices.com.

Via our website, cookies of third parties are also placed. Cookies from other companies fall under their privacy- and cookie policy.

Which type of cookies are used by airpassengerrights.co.uk and for how long are they stored?

Airpassengerrights.co.uk uses different kinds of cookies. Below you will find a summary and an extended overview where we elaborate on the cookies we use.


Functional cookies: Functional cookies allow the website of airpassengerrights.co.uk to function as good as possible. Your browser settings are saved, allowing you to view our website, chat with our employees and for us to detect and solve issues with the website.Analytical cookies: Through analytical cookies, airpassengerrights.co.uk collects statistics on the usage of the website. These statistics give insights on for example, the frequency of visits and on what areas the website can be improved. Optimizing the user experience can be done through these analytical cookies. We will store the following data through analytical cookies:

  • Your IP-address;
  • Technical data such as the browser you use, your screen resolution and the device you are using;
  • From what page you entered the website;
  • When and how long you use the website of airpassengerrights.co.uk;
  • Which pages you visit on our website.

Extensive summary

Cookies accepted
Google analytics
Google tagmanager
_ga, _gid, _gat_UA-XXXXXXXX-X, totaal, totaal_gid
lc.visitor_id.XXXXXXX, _livechat, _livechat_lastvisit, 3rdparty, recent_window. amplitude_idlivechatinc.com, message_text, main_window_timestamp, main_window_timestamp_2
A cookie indicating that the cookie notification has been accepted.
A cookie that ensures that the web server knows which session belongs to which user
A cookie that is used to collect information about the use of the website. In this case, Google analytics uses the data
Ensures that Google Tag Manager scripts can be loaded. Certain scripts may contain necessary elements for the functioning of the website.
A functional cookie that ensures that the chat option is active on the site
An embedded Youtube video collects visitor information and custom preferences.
Maximum duration
1 month
1 year
38 months
3 year and 1 month
8 months


Some cookies process personal information. You can find more information on how we handle personal information and data in the privacy statement of airpassengerrights.co.uk.

Final remarks

We will adapt this cookie statement when the website or (legal) legislation regarding cookies change.

If you have any questions or concerns regarding this cookie statement, you can contact us via info@airpassengerrights.co.uk.

This cookie policy was updated last on 5 february 2018.